Sugar Sell, Serve, Enterprise and Community editions — 15 years of hands-on expertise in implementation, migration and custom development. We've seen every SugarCRM challenge and solved it.
From greenfield deployments to rescuing failed implementations — our SugarCRM team brings 15 years of hands-on experience across financial services, insurance, recruitment and manufacturing.
Business analysis, edition selection, ROI modelling and a clear implementation roadmap before any code is written.
Studio-based and bespoke PHP modules built for your exact processes — not generic workarounds.
Clean migration from Salesforce, Zoho, HubSpot and legacy CRMs with full data validation and rollback plans.
Business Process Manager flows to automate approvals, escalations, task generation and notifications.
Custom reports and management dashboards that surface actionable insights for every level of the business.
REST/SOAP API integrations with ERP, accounting software, eCommerce platforms and marketing tools.
Deploy on cloud VPS, dedicated server or on-premise infrastructure — managed or self-managed.
Safe version upgrades from legacy SugarCRM with code compatibility review, testing and zero-downtime cutover.
Whether you're on Community, Enterprise or the latest cloud editions — we know every version inside out.
Zero data loss migrations from every major CRM platform — with full validation, rollback plans and staff handover training.
Objects, relationships, history, attachments and custom fields — all migrated cleanly.
Contacts, deals, activities and all module data migrated with field mapping.
Contacts, companies, deals, notes and email history migrated in full.
Version-to-version or platform switches with schema reconciliation and data cleansing.
Structured data imports with deduplication, validation and relationship mapping.
Custom extraction scripts, ETL pipelines and full data mapping from any source system.
Sector-specific SugarCRM deployments with workflows, reports and integrations tailored to your regulatory and operational environment.
Loan management, compliance workflows, KYC tracking and automated renewal management.
End-to-end candidate tracking, job order management and placement billing workflows.
Distributor and dealer CRM, service scheduling, warranty management and territory management.
Policy lifecycle, renewal automation, claim tracking and broker management portals.
Project CRM, retainer tracking, time logging and client communication management.
Account management, order history, credit limit tracking and territory sales dashboards.
We had a failed SugarCRM implementation from another vendor. Offshore Evolution came in, rebuilt the custom modules properly and delivered exactly what we needed. Outstanding team.
Migrating from Salesforce to SugarCRM Enterprise was a big decision. Offshore Evolution made it seamless — not a single record was lost and the go-live was on schedule.
The BPM workflows they built for our insurance renewals save our team 3 hours every day. The automation is flawless and their response time on support is excellent.
We'll help you decide based on your team size, budget and feature needs. We often recommend Sugar Sell for pure sales teams and Enterprise for full CRM + service desks.
Yes — this is one of our specialisms. We've inherited and fixed broken implementations from other vendors multiple times. We start with a code and data audit.
Sugar Sell, Serve and Enterprise are commercially licensed per-user per-year. Community edition is free. We help you optimise licence costs and negotiate where possible.
Yes — we have experience on versions going back to 6.x. We can support legacy systems and plan a safe upgrade path to current versions when you're ready.
Yes — we've built integrations with SAP, Sage, Tally, Microsoft Dynamics and many others using REST APIs and custom middleware connectors.
We offer monthly retainer packages and annual AMC contracts — both include SLA-backed response times, bug fixes and minor enhancements as standard.
Digitizing businesses with CRM, ERP and Mobile App expertise since 2010. Trusted by 70+ clients across UK, EU, USA, Canada, Australia and India — 150+ projects delivered.